FAQ & Support

WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Q1. When can l receive the goods?
A1.If shipping from China,about 12-15 days,you will receive the package,if shipping from Europe, you will receive about 5-7 days.It needs to according to your address and the working time of the express company.

Q2. Which countries can ship to?
A2. As long as we have the logistics to reach your address, we will ship according to the order

Q3. Do I have to pay extra for the freight?
A3. The shipping fee for each country and region is different, and the shipping fee will be displayed at the time of checkout, and will be calculated and settled together with the order amount

Q4. How do i make the purchase and what terms of payment do you accept?
A4. Add goods to the shopping cart, and will be redirected to the payment method page when you checkout, you just select a supported payment method for settlement.

Q5. How to track the order logistics information?
A5-1. You can check logistics information at http://www.17track.net
A5-2.It needs to arrange the flight, and after arriving at the local customs, it needs to wait for customs clearance.After customs clearance, it will be handed over to your local express delivery, then there will have logistics information.

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